About Us

At Pinnacle Behavioral Health Systems, our commitment lies in delivering comprehensive and compassionate care to veterans and individuals seeking assistance with their behavioral health and addiction challenges. 

With over 30 years of experience, we possess a deep understanding of the unique hurdles faced by both veterans, adolescents, families and individuals when grappling with mental health and addiction issues. Our treatment programs boast a meticulously chosen team of professionals who offer specialized inpatient and outpatient programs, vigilantly tailored to cater to the specific needs of each individual under our care.

 

Our inpatient programs foster a supportive and therapeutic environment for those requiring intensive care, while our outpatient services afford flexibility to individuals wishing to maintain their daily routines while undergoing treatment. What truly distinguishes us is our holistic approach to care, which delves beyond mere symptom management to address the underlying factors contributing to mental health and addiction challenges. Through evidence-based therapies, personalized treatment plans, and unwavering support, we empower our clients to attain enduring recovery and a heightened quality of life.

We hold in high regard the service of our veterans and are unwaveringly committed to providing them with the specialized care and support they rightfully deserve. Our intimate, small-scale programs are intricately designed to cater to the unique experiences and needs of those who have selflessly served our country, aiding them in navigating the transition to civilian life and surmounting the obstacles they may encounter along the way.

 

Whether you are a veteran or an individual embarking on your mental health journey, rest assured, we stand ready to support you every step of the way. Reach out to us today to explore our programs further and discover how we can assist you or your loved ones along the path to healing and wellness.

COMMON ACTION ITEMS INCLUDE THE FOLLOWING:

  • Develop a timeline for new project launch that sequences both construction timeline and operational launch timelines
  • Develop and execute on a comprehensive startup checklist using checklist methodology sequenced by functional section within the organization and crosswalked with regulatory compliance chapters
  • Develop a comprehensive budget including a position control selection strategy.
  • Recruit key medical staff and senior leadership personnel
  • Organize, sequence, and charter all key departments within treatment center including senior leadership, organized medical staff, business development, intake, nursing, quality, housekeeping, milieu, ancillary therapy, radiology, therapy, medical records, plant operations, medical records, pharmacy, laundry, human resources, and business office.
  • Assess, develop, and deploy a marketing strategy
  • On-going mentoring and development of key management personnel on operational excellence
  • Implement a clinical program
  • Establish Mission, Vision, and Values
  • Conduct Payer negotiations with insurance carriers for optimum reimbursement
  • Develop and implement all policies, procedures, and forms
  • Implement all key standing committees and daily organizational processes including Morning Meeting, Utilization Management, Care Coordination, Administrator on Call, leadership rounding, Performance Improvement, Quality Assurance, Safety, Medical Executive, and Governing Body
  • Interface and coordinate with regulatory bodies and lead new programs through initial accreditation processes
  • Contract with all vendors to ensure facility operations including radiology, laboratory, pharmacy, and dietary
  • Develop key stakeholder relationships within the local community and state government
  • Launch and serve patients on the day of opening
  • Coordinate open house and community/media introduction to the facility
  • Implement expense management system with weekly spreadsheet tracking, PPD system and analysis
  • Implement post-discharge wellness check process and client satisfaction survey process
  • Ongoing evaluation and operational consultation to achieve best practices
  • Develop a clinical brand for future growth expansion